Knowledge Base
Processing Orders
Shipping
Custom Branding
Price Multiplier
Member Plans
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More…
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Pricing
Samples
About
Back to App
Knowledge Base
Processing Orders
Shipping
Custom Branding
Price Multiplier
Member Plans
Product Returns
More…
Products
Pricing
Samples
About
Back to App
Knowledge Base
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Getting Started
Basic Information
What is the Dropship Beauty app?
If I’m based in Canada, how can I install the Dropship Beauty app?
How can I download the Dropship Beauty app from an existing Shopify Account?
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Custom Branding
If I don’t have custom branding yet, how are the products shipped then?
What happens if I downgrade from “Pro” to a lower level plan and you have my custom branding items?
How are my custom branding items stored?
Can I send you my own custom branding items?
How do I order custom branding items from you?
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Expert Setup
The expert setup is complete, but I don’t see the imported products in my store. Where can I find them?
Does the expert setup include website development?
I don’t have a Shopify account. How can I purchase the service?
I already have a Shopify account. How can I purchase the expert setup service?
What is the expert setup?
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Member Plans
Do I need both a Shopify Membership AND a Dropship Beauty membership?
How am I billed for my membership plan?
How do I change my membership plan?
Are the physical custom branding items included in my Pro membership?
What Membership Plan should I start off with?
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Price Multiplier
Can I reset the prices for my existing imported products?
Product Pricing Updates and How They Affect Your Store
How do the Round Prices tool affect the prices?
What is the “Compare At Price” in the price multiplier?
How are the prices calculated with the multiplier tool?
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Processing Orders
Can I add more items to an order after it has been placed on Shopify?
Can I change the shipping address of an order BEFORE I process it on the app?
I’m trying to process an order, but it keeps giving me an “unknown error”. What should I do?
Can I change the shipping address of an order before I process it on the app?
How to cancel pending orders on the Dropship Beauty App
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Product Returns
What is your return address?
My customer wants to return the product
View All 2
Products
How can I order samples to ship to myself?
Will you be adding additional products to Dropship Beauty?
What type of products do you offer for dropshipping?
View All 3
Sales Tax
How do I set up my store to collect sales tax in Georgia?
Collecting Georgia Sales Tax for orders
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Shipping
Does Dropship Beauty ship outside of the USA?
Shopify Shipping Settings
How do my orders ship if I don’t have custom branding?
How much am I paying for shipping and what should I charge my customer?
How does the tracking number get sent to my customer?
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Working with Products
How can I be alerted on new products for dropshipping?
I noticed a pricing discrepancy on my imported product. What should I do?
Can I add more items to an order after it has been placed on Shopify?
Can I change the shipping address of an order BEFORE I process it on the app?
How do I view the profit margin of a product in my Shopify store?
View All 13