If there are any current “awaiting payment” orders on Dropship Beauty that you would no longer need to fulfill, here are the steps to cancelling the orders.
- Log in to your Dropship Beauty app.
- Go to “orders” on your dashboard.
3. Select the order of your choice that is still pending under “payment required”.
4. Once you are on the specific order page, click “cancel order” at the bottom right of the page.
5. A message will pop up asking you to fill in the reason why you would like to cancel the order. You can fill in the explanation here and click “cancel” shortly after.
Once you cancel the order, you will no longer receive any “awaiting payment” emails on the cancelled order(s) selected. The selected order will then move to the “cancelled” section of your order list. You can “uncancel” the order anytime as well if you decide to process this order later down the road.
I dont have a cancelled thing on mines so i can do it please help
January 5, 2020 at 11:30 pmHello,
We had this issue resolved through our email support team. We hope you were able to get the answer that you were looking for. Please do let us know if you have any further questions in mind.
January 9, 2020 at 8:05 pmI am trying to cancel orders that I processed through Shopify POS however, the “cancel order” option is not available. Please advise.
August 30, 2020 at 8:30 pmHey there! If you are having issues with an order on your Shopify store, please email us at support@dropshipbeauty.app along with a screenshot of the error that you are receiving so that we can further assist you.
September 17, 2020 at 2:21 pm