If you are having problems trying to fulfill an order through our app, make sure that you completely understand the process first. Click here for further assistance on the steps.
If you already followed all the steps but you are still receiving an “unknown error”, please send us an email through firstname.lastname@example.org with a screenshot of the order that you having issues with.
Once we receive your email, we will forward the issue to our developer right away. The developer will then take a look at your account to see what the possible technical issue is. After the developer gives us an update on the matter, we will message you back as soon as possible with the needed solution. You are more than welcome to ask any questions or concerns in between while we try to solve the issue.